25.14.10
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HL
Hilary Lawrence
8 Credentials
1 Issuer
Getting started with Fin
Getting started with Fin
January 11, 2025
Intercom Academy
Getting started with Knowledge Hub
Getting started with Knowledge Hub
January 11, 2025
Intercom Academy
Workflows Advanced
Workflows Advanced
July 3, 2024
Intercom Academy
Hilary Lawrence
Delivering a world-class customer support experience
January 31, 2024
Delivering a world-class customer support experience
January 31, 2024
Intercom Academy
Workflows introduction
Workflows introduction
December 20, 2023
Intercom Academy
Hilary Lawrence
Designing and implementing a conversational framework for support teams
October 17, 2022
Designing and implementing a conversational framework for support teams
October 17, 2022
Intercom Academy
Becoming a Conversational Support Expert
Becoming a Conversational Support Expert
October 13, 2022
Intercom Academy
Building an effective Conversational Support team
Building an effective Conversational Support team
October 13, 2022
Intercom Academy