Getting started with Fin AI Copilot

Fin AI Copilot can increase your agent efficiency by up to 31%. In this course we covered:

• How to set up Fin AI Copilot
• How to report on your team’s usage of Fin AI Copilot
• How to test and roll out Fin AI Copilot to your team
• How to best use Fin AI Copilot as an agent

"We're seeing conversations that leverage Fin AI Copilot have a higher chance of closing on the first touch, rather than needing additional transfers, escalation or assistance from other teams. For our customers, that means they're getting the answer that they need quicker."
Angelo Lavanos, Senior Director of Global Support at Lightspeed Commerce.