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Certified Intercom Product Expert

This certificate recognizes users who have shown exceptional mastery of Intercom products, driving customer success and engagement.

Alongside your certificate, you will find an exclusive badge that you can share on your professional profiles. Select the badge above, and explore the sharing options on the right side of the page.

To be a Certified Intercom Product Expert, you have:

Reached the Top Expert level in the Community.
Passed the Certified Intercom Product Expert exam in the Intercom Academy.

Recipients of this certificate have demonstrated their expertise in:

✔ Possessing advanced knowledge of Intercom products.

✔ Enhancing customer experiences through effective use of the platform.

✔ Providing superior support to users leveraging Intercom tools.

✔ Contributing to the overall success of customer interactions.

Skills / Knowledge

  • Articles
  • Messenger
  • Help Center
  • Phone
  • Installation
  • Workflows
  • Contacts
  • Fin
  • Reports
  • Knowledge Hub
  • Mobile SDK
  • Proactive Support
  • Tickets
  • Series

Issued on

October 23, 2024

Expires on

Does not expire