Gianne San Andres
If you're new to Intercom and excited to harness the power of AI-driven customer support, you're in the right place.
Getting started with Intercom: Fundamentals will guide you through your first steps with Intercom, helping you fully leverage its capabilities and start seeing value right away.
At the end of this course, you will be able to:
Install & customize the Messenger to suit your goals and brand
Support customers over live chat, email, phone, and more
Import & use customer data
Set up your Help Center to enable your customers to find answers
And much more
Skills / Knowledge
- Conversational Support
- Installing the Messenger
- Customizing your workspace
- Routing conversations
- Intercom Inbox
- Installing Messenger
- Customizing User Interfaces
- Data Management
- Identity Verification
- Customer Support Management
Issued on
April 22, 2025
Expires on
Does not expire