25.6.19
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Helping customers in context with self serve support

Give your customers the clarity and confidence they need to support themselves in your product today, and build their trust to self serve issues that need a speedy answer. With the Help customers in context with self serve support course, we: - Discuss how to create, and build a self-serve experience that empowers your customer. - Uncover how bots can supercharge your support saving time for both your customers and your team. - Help you free up your team's time to handle those conversation that need a human touch.

Skills / Knowledge

  • Conversational Support
  • Conversational Support Funnel
  • Self Serve Support
  • Messenger based support
  • Self serve messaging
  • Custom Bots
  • Resolution Bot
  • Bot best practice

Issued on

March 17, 2023

Expires on

Does not expire