Aimee Valle
Give your customers the clarity and confidence they need to support themselves in your product today, and build their trust to self serve issues that need a speedy answer. With the Help customers in context with self serve support course, we:
- Discuss how to create, and build a self-serve experience that empowers your customer.
- Uncover how bots can supercharge your support saving time for both your customers and your team.
- Help you free up your team's time to handle those conversation that need a human touch.
Skills / Knowledge
- Conversational Support
- Conversational Support Funnel
- Self Serve Support
- Messenger based support
- Self serve messaging
- Custom Bots
- Resolution Bot
- Bot best practice
Issued on
March 17, 2023
Expires on
Does not expire